At ETSU Health in East Tennessee Jody Polaha, Director of the Institute for Integrated Behavioral Health, and her team consult with both the patient and the provider. The goal is helping patients who want to change their lifestyle behavior or need mental health care.
Dr. Chris Jackson, internist and University of TN College of Medicine faculty, explains why the patient’s why is key when treating heart disease, diabetes, and other chronic conditions. He tells the story of a patient in his 30s and how his motivation led to success.
Ben Andrews, MD, is Chief Medical Officer at Christ Community Health Services (CCHS), a federally qualified health center that operates 10 clinics in Memphis and one in Jackson, TN. CCHS is committed to its mission of bringing high-quality healthcare to the underserved.
Sharon Moore is Manager of Nutrition and Wellness Education at Church Health, a medical clinic for the working uninsured in Memphis. Church Health has been one of Tennessee’s pioneers in integrating health coaches.
Steve Hopland, CEO of Medical Care in Johnson City, engages patients through a large care coordination staff and also uses health coaching to help get patients healthy so they avoid heart disease and other chronic conditions.
Lifedoc Health and Wellness Director Andres Neira discusses its bilingual health coaching program. He explains how and why it helps the clinic’s underserved patients, about half of whom are Latino and may not speak English.
Jim Holt, MD, is Professor & Associate Director of the Family Medicine Residency Program at East Tennessee State University and President of the Tennessee Academy of Family Physician and a Physician Champion for the TN Heart Health Network.
Julia McKay is Project Manager for Ambulatory Care at Erlanger Health System for Erlanger Primary Care. She oversees quality improvement for Erlanger’s 26 primary care clinics, all of which are accredited by the National Committee for Quality Assurance (NCQA).