Through the Tennessee Population Health Consortium we train health coaches, community health workers, and provider champions (physicians, nurses, pharmacists, dentists, and other healthcare professionals) for primary care practices by offering targeted training programs.

Health Coaching

The Tennessee Population Health Consortium started developing lay Health Coach-Community Health Worker (CHW) training programs in 2016 as part of its Patient-Centered Outcomes Research Institute (PCORI)-funded Management of Diabetes in Everyday Life (MODEL) Program. Since then, faculty and staff in the Consortium have been in the process of developing CHW certification programs to strengthen, share, and disseminate training resources and opportunities to stakeholders across Tennessee. The programs are designed to meet the diverse needs of non-clinical and clinical staff across a continuum of training needs and interest. The following programs will soon be available:

  • Motivational Interviewing Certification Program
  • Chronic Care and Lifestyle Management Certification Program
  • Health Coach Certification Program
  • Community Health Worker Certification Program
  • Patient Navigator Certification Program For information on the programs, please click here.
  • To download a PowerPoint presentation about the programs, please click here.

Overview: For the Tennessee Heart Health Network we will train lay health coaches through the Consortium to help attain our goals of improving cardiovascular disease outcomes for Tennesseans. We will teach motivational-interviewing health counseling approaches best proven to improve health behaviors around healthy eating, physical activity, and tobacco use, and to improve health outcomes.

Interventions: We will provide professional health coaching training to participating primary care clinics, to existing lay staff members or new staffers hired to serve as health coaches. These trained lay health coaches would then work directly with clinic patients.

Program Goals: Over 30 health coaches, 150 medical students, and over 100 resident physicians will complete Consortium training programs in Health Coaching and Patient Navigation over the next 3 years.

Health Coaching Toolkit

Training Community Health Workers

Overview: Through the Consortium we will train Community Health Workers, the lay individuals who assist healthcare consumers (patients, survivors, families, and caregivers) in gaining access to health care, charting a course through the healthcare system, and overcoming any barriers to quality care. The two key goals are to 1) reduce barriers to care and 2) ensure timely delivery of healthcare services.

Intervention: A community health worker intervention utilizes culturally competent, trained individuals to help patients alongside standard care personnel (i.e., physicians, nurses, social workers), to reduce or eliminate health disparities.

Program Goals: Over 30 health coaches, 150 medical students, and over 100 resident physicians will complete Consortium training programs in Health Coaching and Community health Worker skills over the next 3 years

Training Physician Champions

Overview: Through the Consortium we will launch a Health System Research Fellowship to train post-residency physicians and Health Care Quality and Health Outcomes Scholarship Programs to train primary care resident physicians to be state and national champions for primary care practice transformation.

Intervention: The Consortium will train physicians to become Physician Champions through its Scholars and Fellows programs in Health Care Quality, Health Outcomes, and Health Systems Research. As the Physician Champions are hired by Tennessee area health systems, they will become effective agents of health system transformation and population health improvement as a result of their training.

Program Goals: Ten physicians will become Physician Champions over five years, completing training and then working with Tennessee area health systems.

Quality Improvement

Overview: Through the Consortium, we will provide Practice Facilitators specifically trained in health information technology and quality improvement techniques to help practices make meaningful changes and improve patient outcomes.

Interventions: We will help practice teams develop necessary skills to adapt clinical evidence to the circumstances of their environment. Practice Facilitators will use standardized, evidence-based approaches to help teams adopt new treatments and guidelines from research in practice.

Program Goals: Over 75 practices sites throughout Tennessee will receive Practice Facilitation and Quality Improvement assistance over the next 3 years. These sites represent a variety of practice types, including large urban systems, small independent rural practices, and Federally Qualified Health Centers.