We are sharing stories from patients, clinicians, and stakeholders across the state to help us all learn what makes for truly patient-centered and effective care. Please check back to see a new story each month.

The Patient Voice

Willie Morgan is a patient at Regional One Health Outpatient Center in Memphis, where clinical pharmacists work closely with patients referred by physicians in the Internal Medicine Clinic. The pharmacist-run Hypertension Diabetes Clinic there helps Willie and others keep their multiple chronic conditions under control.

Blanch Thomas, a retired patient advocate and member of the Patient Advisory Council (PAC) for west Tennessee, discusses how PACs improve care.

Many-Bears Grinder, former Tennessee Department of Veterans Services Commissioner and a retired colonel in the TN Army National Guard, shares  how she overcame diabetes and how doctors can help.

The Clinical Voice

Julia McKay is Project Manager for Ambulatory Care at Erlanger Health System for Erlanger Primary Care. She oversees quality improvement for Erlanger’s 26 primary care clinics, all of which are accredited by the National Committee for Quality Assurance (NCQA). 

Stories are powerful tools for communicating about improving heart health. Hear more from Ben Heavrin, chief medical officer for QSource, our lead practice facilitator partner, and TN-HHN Co-Principal Investigator. 

Dr. Chris Jackson, internist and University of TN College of Medicine faculty, explains why the patient’s why is key when treating heart disease, diabetes, and other chronic conditions.

Welcome to TN-HHN

Dr. Jim Bailey, Director of the Tennessee Heart Health Network and a practicing physician, explains what the network is all about, and what we hope to achieve through this initiative.

Dr. Tracey Doering, former Tennessee Chapter Governor for the American College of Physicians, discusses her experience treating heart patients in her Nashville practice. She is our Physician Champion for middle Tennessee.